Your privacy is respected. We store only the bare minimum necessary information for account keeping, and system notifications.
Some personal information is required. Name and company details are required for invoicing. Your email address is required to send system notifications, such as when a server is down for maintenance. Your email address is needed for activation so that we know you are who you say you are. Reducing fraudulent users improves performance. We will also occasionally send information on new offerings to you by email. You will be able to unsubscribe from these type of emails.
For Credit Card transactions we do not see any details used to make payment. Once you proceed to checkout you will be redirected to a secure third-party PCI compliant Stripe owned checkout screen. When you enter your Credit card information it will only be visible in your browser.
Data required for analysis is sent to our secure servers. No personal information is sent with the data. No identifying information is sent with the data. All that is sent is encrypted data.
Other precautionary methods to protect your privacy include virus and fire wall protected servers, encrypted communications, systems that protect the integrity of our software, website and webservices to prevent tampering.
COOKIES
We do not use cookies that contain personal information or to track your behaviour. We do not use cookies at all.
PASSWORDS
Our websites does require a password to manage your account details.. The apps do require a password to login, to prevent unauthorized use of your credits by others. You have the option to save the password to avoid the ‘nuisance’ of re-entering each time you use the system. If you use this feature than the onus is on you to ensure no one can access your PC.
Irrespective of the above you must read the TOC which also covers privacy.